Customer Privacy Notice Summary
Website Privacy Statement
This statement relates to our privacy practices in connection with this Website. Friends First are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.
1. General Statement
This Website does not store or collect any Personal Information about site users. Any Personal Information which you choose to send to us via the Website will be treated with the highest standards of security and confidentiality, strictly in accordance with applicable law.
2. Collection and Use of Personal Information
Any Personal Information you provide to us on this website is dealt with within the terms of our Customer Privacy Notice / Fair Processing Notice
3. Collection and Use of Technical Information
For information about cookies please read our Cookie Policy
Log Files:
Technical details in connection with visits to this website are logged for statistical purposes. No information is collected is used by us to identify website visitors. Our log records do not contain any Personal information about users. Statistical information that is gathered does not constitute Personal Data for the purposes of the applicable Data Protection legislation
Links to Other Sites:
Our website has links to other websites. You should be aware that:
- If you access another site through a link we provide, you are subject to the Privacy Policy of that site.
- Links to other websites do not constitute an endorsement of that website by Friends First and we are not responsible for the contents of any pages referred from this Website.
4. Changes to this Privacy Statement
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties
Customer Privacy Notice Summary
Your Personal Data belongs to you, and you have the right to know what we use it for and how we use it. This note summarizes our full Customer Privacy Notice.
1. What do you use my personal data for?
We use your Data to give you information about Regulated Financial Products. If you hold a Policy or have a Pension or Investment Product with us we will use it to administer it and deal with claims. We won’t use it for marketing unless we have your permission – which you may withdraw easily at any time
2. What personal data do you collect & why?
We collect basic Data such as your name, address, occupation and identification details, but we also collect other Data such as Health Data to assess risk before we provide you with a policy or to deal with a claim. Some Data is collected because we must to do so for legal reasons such as protecting your interests under the Consumer Protection Code, or complying with Anti-Money Laundering laws, or other reporting obligations.
3. Who do you share my personal data with?
Only where necessary and for the purpose you gave it to us, do we share your Data with others such as your insurance broker, reinsurers, your previous insurers (or subsequent insurers), your employer or your doctor/s. Sometimes we may be obliged to share your Data with others such as the Revenue Commissioners, or the Gardaí for legal reasons. Where we transfer your Data outside the EU we have contracts in place to protect you.
4. What are my rights and how can I complain?
You have rights to Access, Correct, & Move your Data.
You have rights to Delete, and Restrict use of your Data. In some cases exercising these rights may make it difficult, impossible or unlawful for us to provide or continue to provide services to you. For example we may not be able to assess a claim if we do not have certain medical information; for legal reasons we cannot provide you with an investment product without identity documents.
To exercise your rights please contact our Data Protection Officer
We hope you never have cause for Complaint about our use of your Data, but if you have you can contact our Data Protection Officer or the Data Protection Commission
5. Where can I get more information?
We encourage you to read our full Customer Privacy Notice.
Download our Customer Privacy Notice – Short or Customer Privacy Notice – Full