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Friends First is a leading provider of online services to both customers and brokers.

Customer Online Services

Our Online Service Centre provides you with secure access to your Friends First policies enabling you to:

  • View your current level of cover and benefits
  • Confirm your premium and payment frequency
  • View up to date values
  • Access daily fund pricing and performance analysis tools

We hope you will find the site simple to use. However, if you have any queries, please contact us through our online enquiry facility.

Click here to access the Online Service Centre

Registration

To register please click here. We will then post your personal login details within 5 working days.

Broker Online Services

Our dedicated broker website BrokerFirst at www.brokerfirst.ie provides a complete range of online services to broker and financial advisers:

Online Servicing
  • Online access to full customer and product details (benefits, premium and values etc)
  • Supports both Individual and Group Business
  • Access the real-time status of your New Business pipeline
  • Track the status of all service requests and work in progress (claims, alterations etc.)
New Business Online

BrokerFirst supports the online processing of the most comprehensive range of protection products including Income Protection. This simple to use system provides:

  • Application validation
  • An instant underwriting response
  • Online acceptance, where possible
  • Immediate transfer of all information
  • A priority follow-up service
Sales Development and Business Retention
BrokerFirst also serves as an invaluable sales and business retention tool, automatically highlighting business development and retention opportunities.

Other Supports

  • Daily fund pricing and performance analysis tools
  • Full commissions history
  • Online reports to analyse your product portfolio
  • A wealth of product literature and supports including regulatory and compliance updates
  • Economic commentary and analysis from Jim Power, Chief Economist Friends First

Click here to access BrokerFirst

Registration

To register, simply contact our dedicated support desk at brokerfirst@friendsfirst.ie 


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